Payment

we accept the following forms of payment

-Wire transfer

-Paypal

Shipping

shipping method : express courier service door t door (EMS)

**if you have your own account of DHL, Giant Asia, Fedex please let us konw before payment.

shipping Area : A region.

shipping Cost : International shipping free

shipping time : 3-10 days

**Please take into consideration that some products may take additional time for delivery and processing.

Importand : your order is shipped once your payment has benn cleared.

please contact our customer service center

if you would like to request an exchange or return on your order.

customs and duties

the recipient will be held responsible for international shipments which may be subject to import duties and taxes.

please be advised that these charges are levied by the destination country and we do not have control over them.

in the case that the recipient refuses to receive the parcel,the order will be returned to korea and will not be re-shipped.

relevant expernses (round-trip shipping,customs,etc.) will be deducted from the refund.

Returns/Exchanges

requirements : 

please take into consideration that we olny accept qualifying returns but not exchanges.

refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:

-you posted a return request within 24 hours of payment and your order is still under "pending" status

 (if your order is under "Queued for shipment" status, please contact our customer service center) or

-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or

-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return instructions

(1)send by e-mail within three days of receipt. you are required to attact the photos of the received product(s) and 

describe the reason for the return.

(2)a customer service representative will be in contact to assist you by email or phone.

(3)items returned must be in their original condition, which includes tags and any packaging.

also, you need to include a note of your order number,name,and user ID

*please be advised that returns are accepted only if you followed the instructions above and your return request has

 been approved by our staff. returns that are shipped to us without any prior consent are not accepted.

*please note that even the defective/incorrect item(s) must be returned with all of the tags and labels intact.

 the item(s) must be sent in their original packaging and unworn.

*please include all contents of the original package and free gifts (if applicable) in your return packaging.

*shipping fee for any return caused by our fault will be paid by the company.

 however, if EMS cash on delivery is not possible then you can scan the return receipt and send us by email.

 the shipping fee will ve refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size,color,etc.)

-the products are damaged due to your mishandling

-your return request is not approved by our staff

the following items are not considered defective:

*items that are originally manufactured without tags or labels

*items with creases that may have been made while shipping

*items with unsatisfactory/incomplete finish due to mass production

4)if there is a missing item from your order:

*contact our customer service center by phone or by e-mail(if you cannot reach us by phone)within 1day of delivery.

*please keep all contents of the original package including packaging material(boxes,plastic bags etc.)

 with you until you are instructed otherwise.

please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.